What we agree before you start

Start with one clearly defined workflow, not a promise to automate everything.

Your managed setup

We review your services, coverage area, opening hours and call-handling rules with you. Before activation, we agree the routing, escalation contact and what counts as a request versus a confirmed booking.

The pilot

The current pilot is for plumbing businesses. Other industries need a fit review. New trials run for 10 days from the agreed activation date, with up to 200 voice minutes and no setup fee. Existing written offers remain unchanged. Continuing requires written approval: $500 per month with 1,000 voice minutes.

What your team still owns

Your team reviews requests, handles callbacks and confirms work that was not booked into an approved calendar. An urgent flag is not a guarantee of an immediate human response. Bloomrel is not an emergency service. A captured request is not proof of a completed job or revenue.

Connections and limits

Only connections tested and enabled for your business are included. SMS is not currently active. Outbound AI sales campaigns are not included. We agree any usage beyond the included minutes before charging for it.

Before calls go live

Confirm your call disclosures and recording choices, approved recipients, routing and rollback instructions. Test a routine request, unavailable booking and urgent escalation with your own setup. Historical demo results do not replace these checks.

Support and ending service

Email support@bloomrel.com. Support arrangements, data handling and the end-of-trial routing are agreed with you before activation; this page does not promise a response-time SLA or fixed automatic deletion period. See privacy and refunds and cancellations.